Under the Health and Social Care Act 2008 the registering body “The New City Medical Centre” is required to provide to the Care Quality Commission a statement of purpose.
The registered activities and service types have been agreed by the Directors and Registered Manager in accordance with CQC guidance.
To enhance the health, well-being and lives of those we care for.
Our Mission statement
To provide our patients with high quality, accessible care in a safe, responsive and courteous manner.
Our Aims and Objectives
- Provide a quality service by working with the NHS to provide the highest possible quality of care that meets the identified needs of our patients.
- Respect patients and staff by treating them with courtesy, dignity and respect at all times. We will treat all fairly and be especially supportive to the vulnerable. We expect the same respect in return.
- Involve our patients in decisions using a holistic approach. We will support them in their decisions and deliver patient centred care at all times to ensure there health and care is our primary objective.
- We will promote best practice by using our specialist trained clinical and practice staff. We will actively encourage and support staff training and continuing education to all members of the practice team. We will adapt to change by building on our achievements and continuing to develop our knowledge and services.
- We will be a caring practice by conveying compassion within all aspects of our communication skills to ensure a professional response to all needs.
- We will always actively work as a team; we are one flexible unit that can enhance our colleague’s ability to perform in their roles.
- We endeavour to work with integrity by speaking and acting truthfully and by having the courage to stand and be accountable for our actions.
- We will be a sustainable practice by operating on a financially sound basis. We will push to have a low impact on the environment with as much reduced waste as possible.
The regulated activities under CQC are:
- Diagnostic and screening procedures
- Family planning
- Maternity and midwifery services
- Surgical procedures
- Treatment of disease, disorder or injury
Our Aims and Objectives for delivering each of the above regulated activities:
- Provide a high quality, safe and effective services and environment
- To provide monitored, audited and continually improving healthcare services
- To provide healthcare which is available to a whole population and create a partnership
- between patient and health profession which ensures mutual respect, holistic care and continuous learning and training.
- Act with integrity and complete confidentiality
- To treat all patients and staff with dignity, respect and honesty
- To improve Clinical Governance and Evidence Based Practice
- To improve Clinical and Non-clinical risk management
- To reduce risk in specific clinical risk areas and facilities
- To improve environment
- To improve vigilance for unforeseen emergencies
- To optimise performance against key targets and core standards
- To become a patient centred organisation though decision making and communication
- To safeguard both children and vulnerable adults, by ensuring that all staff receives appropriate training
- To improve services offered to patients
- To recruit, retain and develop a highly motivated and appropriately skilled workforce
- To enhance performance of the workforce
- To guide the employees in accordance with diversity and equality
- To continue the development of the Practice